Privacy & Data Protection

Privacy Policy

How Future Orbit Hub collects, protects, processes, and retains your data.

1. Data Controller Identification

Future Orbit Hub Co., Ltd. (“Company”, “We”, “Us”) operates as the data controller responsible for personal and business contact data collected through future-orbithub.click.

  • Registered Address: Office 9, 36 Demo Road, Surat Thani 00000, Thailand
  • Data Protection Officer / Privacy Contact: info@future-orbithub.click
  • Official Telephone: +66 77 000 430

2. Categories of Information We Collect

2.1 Information You Voluntarily Provide

When you submit an intake questionnaire, request a diagnostic scope, or contact our practice, we collect:

  • Full Name
  • Corporate / Business Email Address
  • Organization or Application Name
  • Telemetry scope details, active user scale estimates, and project descriptions

2.2 Automatically Collected Technical Data

When you navigate our website, our server logs may collect:

  • Device type, browser user-agent, operating system
  • Referring URL and pages viewed
  • IP address (anonymized/truncated)
  • Essential session cookies (see our Cookie Policy)

2.3 Client Telemetry Logs during Engagements

During paid advisory engagements, clients may transmit sanitized, anonymized sample event logs. We explicitly instruct clients not to transmit sensitive personal identifiers (such as national ID numbers, payment card numbers, or unhashed passwords). All client event streams are treated as strictly confidential under bilateral NDA agreements.

We process personal data under the following legal bases:

  • Performance of a Contract (or Pre-contractual Steps): To respond to inquiry briefs, prepare diagnostic proposals, and deliver engagement audits.
  • Legitimate Business Interests: To maintain website security, prevent fraudulent bot traffic, and optimize our advisory content.
  • Compliance with Legal Obligations: To satisfy tax, accounting, and corporate reporting requirements under Thai law.

4. Data Retention Periods

  • Inquiry & Contact Submissions: Retained for a maximum of 24 months following the last communication unless an active client engagement is established.
  • Client Analytical Dossiers & Sanitized Event Datasets: Retained for 90 days following project completion and formal handover to allow for post-audit verification questions, after which all client raw data files are permanently deleted from secure staging environments.
  • Financial & Commercial Invoices: Retained for seven (7) years in accordance with Thai statutory accounting regulations.

5. International Data Transfers

As Future Orbit Hub Co., Ltd. is based in Thailand, data submitted via our website is stored and processed on secure cloud servers. When collaborating with clients located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions, we implement standard contractual clauses (SCCs) and robust technical safeguards (AES-256 encryption at rest and TLS 1.3 in transit) to ensure data protection compliance equivalent to GDPR and Thailand Personal Data Protection Act (PDPA B.E. 2562).

6. Your Data Rights

Under applicable privacy legislation, you have the following rights:

  • Right of Access: Request a copy of personal information we maintain about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your contact data where no overriding legal obligation exists.
  • Right to Restriction of Processing: Request limitation of how we process your data.
  • Right to Data Portability: Receive your provided data in a structured, commonly used machine-readable format.
  • Right to Object: Object at any time to processing based on legitimate interests.

To exercise any of these rights, email our Data Privacy team at info@future-orbithub.click. We respond to verified requests within 30 calendar days.

7. Security Measures

We maintain strict technical and operational security protocols, including multi-factor authentication for all analyst accounts, encrypted storage volumes, vulnerability scanning, and strict principle-of-least-privilege access controls.

8. Updates to this Policy

We may modify this Privacy Policy to reflect operational or regulatory changes. Material changes will be noted on this page with an updated timestamp.

Last Updated: August 2026
Future Orbit Hub Co., Ltd.